The 15 min service includes a brief process guidance from a case manager and the consultation with your doctor.

• Case Manager: Before the consultation begins, your case manager will check if there is anything about your condition you would like to update; after the consultation, provide a brief to the consultation summary. (The process will be in around 3 min)

• Doctor: audio (or video) call will be around 12 minutes, but could be slightly adjusted depending on the content and progress of the consultation.